BayBridgeDigital helps you to create smart and unified e-commerce experiences for B2C customers, online and in- store, with Commerce Cloud.

  • BayBridgeDigital assists you in developing and implementing personalized website tailored to your customers’ needs with B2C Commerce.
  • BayBridgeDigital helps you to adapt your digital strategy through workshops to better understand your expectations and those of your B2C customers.
  • Our e-commerce experts work with you to stay connected with your B2C customers and generate more online sales.
  • Methodology and agility of our teams allow you to implement faster a solution which boosts your digital commerce value.
Commerce Cloud
Commerce Cloud
  • BayBridgeDigital assists you in developing and implementing personalized website tailored to your customers’ needs with B2C Commerce.
  • BayBridgeDigital helps you to adapt your digital strategy through workshops to better understand your expectations and those of your B2C customers.
  • Our e-commerce experts work with you to stay connected with your B2C customers and generate more online sales.
  • Methodology and agility of our teams allow you to implement faster a solution which boosts your digital commerce value.

PAINPOINTS

  • Lots of abandoned baskets
  • Not m-responsive
  • Decorrelation between online and in-store experience
  • Customer difficulties finding what they want
  • Poor SEO of the e-commerce website
  • Lack of knowledge about the customer and his online shopping experience

SOLUTION

Commerce Cloud is a Salesforce solution that lets you connect to your buyers anywhere, anytime. Choosing Commerce Cloud allows you to convert more visitors through a better online shopping experience, deploy campaigns and promotions easily and quickly, and harness the power of artificial intelligence intuitively but also to always be at the top of the innovation and to facilitate the management of several e-commerce website by region.

FEATURES

Commerce Cloud Order Management :

Providing comprehensive and accessible shopping experiences everywhere.

Einstein Search Dictionaries :

Auto-completion of search terms missing by synonym lists.

Commerce Cloud Endless Aisle :

Extends your digital commerce to the store by expanding purchase options, equipping your store employees and unifying customer data.

Einstein Predictive Sort :

Automatically adjusts category pages and search results to each buyer.

Einstein Product Recommendations :

Provides customized product suggestions at each click.

Wide Integration Libraries :

Provides automatic personalized suggestions to every buyer in real time.

Einstein Commerce Insights :

A shopping cart analysis dashboard based on AI.

Einstein Search Recommendations :

Payment platform, Product Information Management…etc.

BENEFITS      

  • A more optimized funnel
  • Omnichannel experience
  • Mobile user experience focused on data and one-click payment options
  • Merging the e-commerce website with social networks to reach new segments
  • Access in real-time to online stores and order history for a better support agents responsiveness
  • Fast and flexible order processing
  • Optimization of customer searches
  • Personalization of publications and content according to regions, devices, customers
  • Better SEO
  • Intelligent search adapted to the
    customer and offering relevant recommendations
  • 360° customer vision
  • Easier management of several websites and according to several regions
  • Global strategy execution
  • Website scalability thanks to rich developer tools