BayBridgeDigital, your best partner in your communities management : Partners, Customers or collaboraters.

  • Allow your partners or customers to exchange with you, or between them on webpages your shape, and with moderation rules you set up.
  • That is the point of Salesforce Community Cloud set up by BayBridgeDigital Experts.
  • The methodology and agility skills of our teams permit a quick and regular delivery of functionnalities with high added value.
Community Cloud
Community Cloud
  • Allow your partners or customers to exchange with you, or between them on webpages your shape, and with moderation rules you set up.
  • That is the point of Salesforce Community Cloud set up by BayBridgeDigital Experts.
  • The methodology and agility skills of our teams permit a quick and regular delivery of functionnalities with high added value.

PAINTPOINTS

  • Get the History of exchanges with each interlocutor
  • Diversify the contacts and exchange channel between you and your communities
  • View on your e-reputation
  • Provide help, information and qualified support
  • Consuming Time consuming in sell process

SOLUTION

With Community Cloud, you get a tailored interface where your communities can report their activities, order, discuss on forum, find help, and ask for support and assistance.

Actions done in Community Cloud are directly linked with your Salesforce CRM. you set the rules dedicated for any community (moderation, security and visibility).

FEATURES

Builder

Shape your web pages with a drag-and-drop practical tool.

Administration

Set your sharing and visibility rules.

Moderation & Content management

Designate your moderators and their authorized actions. And set up your documentation space with your criteria (key words, hashtags, search engine).

BENEFITS      

  • Autonomy for your resellers and partners
  • Time winning for your cases management : from its creation by a customer to its treatment
  • Centralize informations to help your community
  • Connection with your Salesforce CRM in order to share in real time your needs and results
  • Personalization and design of your community