Unified Commerce CRM & Clienteling Solutions

The central theme of this year’s event was the future of retail, with many of the program’s 90 sessions and speakers touching upon the industry’s shift to digital platforms. Other speakers touched upon post-COVID recovery strategies for retailers and the blurring of the lines between physical and digital retail. This report highlights some key takeaways from this year’s event.

Written by: Saad Jabiroune

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