The central theme of this year’s event was the future of retail, with many of the program’s 90 sessions and speakers touching upon the industry’s shift to digital platforms. Other speakers touched upon post-COVID recovery strategies for retailers and the blurring of the lines between physical and digital retail. This report highlights some key takeaways...

Online shopping remains the most notable retail trend in recent times. With it came internet-driven buying and selling to complement or replace the traditional brick and mortar stores. At the same time, physical stores still adapted pretty well. They blended vital elements of the popular online shopping experience and in-person experience to offer services at...