UGC

Within the framework of its digital transformation, UGC called upon BayBridgeDigital to carry out an audit of the current marketing environment.

Achievements:

BayBridgeDigital conducted an audit of Marketing Cloud and its connection to Service Cloud. We made backlogs of existing processes that need to be reviewed and backlogs of recommendations on the optimization and evolution of Marketing & Service Cloud solutions. Finally, we did a review of the subscription and event management.