OCP Nutricrops, a leading provider of agricultural solutions, is undergoing a strategic digital transformation to streamline its order-to-cash processes, aiming to optimize operations, enhance customer relationships, and drive efficiency.
The key challenge was integrating multiple interfaces, including ERP, electronic signature solutions, HR systems, and external data sources. This project laid the foundation for sustainable growth and solidified their position as a key global partner for farmers.
Objectives
- Drive Revenue and Sales performance
- Implement best-in-class CRM for “Lead to offer” and “Order to cash” that can scale with the business
- Seamless user experience on one platform with automations and intelligence
- Bring existing processes into Salesforce and easily create new processes
- Hybrid architecture for data storage with smooth integrations into existing systems or databases
Achievements
- Offered a user-friendly solution and improved sales productivity
- Automated processes according to best practices
- Provided a tailored solution for seamless order processing and enhanced real time cash Flow visibility
- Powered up data collection with the deployment of integrations
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